Understanding Subscription Quantity Changes Due to Billing Remainders

Overview

Occasionally, you may notice that the quantity on your subscription has increased compared to your original subscription amount. This article explains why this happens and how billing remainders affect your subscription quantity.

Why Does My Subscription Quantity Change?

Your subscription may not always stay exactly at the initial amount you signed up for. This change typically happens because of the remainder from your previous billing cycle being added to your current subscription.

What Is a Billing Remainder?

A billing remainder refers to charges or units that were not fully accounted for during your last billing period. This can occur if:

• Partial usage or leftover units from the previous cycle exist,
• Adjustments or corrections need to be applied,
• Billing and subscription schedules are aligned for accuracy.

How Does It Affect My Subscription Quantity?

• The remainder amount, representing leftover units or charges, is added to your next billing cycle’s subscription quantity.
• For example, if your original subscription was for 40 units and there were 10 units remaining from the previous bill, your new subscription quantity would show as 50.
• This ensures that all charges and usage are fully accounted for without any loss or discrepancy.

What Should I Do If I Notice a Change?

If your subscription quantity changes and you want to:

• Understand the specific remainder causing the increase,
• Confirm that it matches your actual usage,
• Or if you believe the adjustment is incorrect,

please contact our support team with your account details. We will review your billing and provide clarification or corrections as needed.

Summary

• Subscription quantities may increase due to billing remainders.
• Remainders are leftover units or charges carried into the new billing cycle.
• This practice ensures accurate billing and subscription management.