Standard Warranty for solar panels

Introduction: At Eneco Sustainable Living, we recognize that purchasing solar panels is a significant investment. Therefore, we provide a comprehensive warranty policy to give you peace of mind. This article offers an overview of our warranty policy for solar panels.

Warranty Terms:

1. Product Warranty:
   • Our solar panels come with a product warranty of 10 years. This warranty covers manufacturing defects and material flaws that negatively impact the performance of the solar panels. It ensures that any issues arising from the materials or workmanship are addressed promptly, allowing you to enjoy the benefits of your solar energy system without concern.
2. Performance Warranty:
   • We offer a performance warranty of 25 years, which guarantees that your solar panels will maintain at least 80% of their original output during this period. This assurance allows you to benefit from maximum energy production throughout the lifespan of your solar panels, ensuring that your investment continues to yield significant returns over time.
3. Exclusions:
   • Damage caused by accidents, natural disasters, or improper use is not covered under the warranty. It is important to handle and maintain your solar panels correctly to ensure their longevity and performance.
   • The warranty is only valid for the original purchaser and is non-transferable. This means that if you sell your property or solar system, the warranty does not pass on to the new owner.

Claim Procedure:

• If you believe your solar panels are covered under the warranty, please contact our customer service. Make sure to include your proof of purchase and photographs of the defective product. This will help us expedite the claims process and provide you with the necessary assistance.

Support:

• For any further questions or support, you can reach our customer service via email or phone. We are here to assist you and ensure that your experience with our solar products is as smooth and satisfactory as possible!