Availability in the Portal
After finishing a course or training program, participants should note that it may take up to 3 business days for the Proof of Completion Certificate to become available in the portal. This timeframe allows the system to process completion records and ensure that all necessary verification steps have been completed.
To access the certificate:
- Log in to the portal using your account credentials.
- Navigate to the "Certificates" or "Completed Courses" section.
- Once available, the certificate will be displayed, and you can download or print it for your records.
If the certificate has not appeared in your portal after three business days, please contact support to resolve any potential issues.
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