How do I cancel my order placed online?

To cancel your order online, follow these general steps:

1. Log In: Go to the website or platform where you made the purchase and log in to your account.

2. Access Order History: Navigate to your order history or order tracking section.

3. Locate the Order: Find the specific order you want to cancel in your order history.

4. Cancellation Option: Click on the order to open its details. Look for a "Cancel" or "Request Cancellation" button or link. Click on it.

5. Follow Instructions: Follow the on-screen instructions to confirm your cancellation request. Some platforms may ask for a reason for cancellation.

6. Confirmation: After submitting your cancellation request, you should receive a confirmation email or notification.

If you do not see a cancellation option online, it may not be available for your specific order, or you might have exceeded the cancellation window. In such cases, you will need to use an alternative method, such as our web form to contact customer support. The team can let you know if it's possible to cancel the order.

Open a new Ticket via the web form