External: Common Report Generation Errors

This article outlines common errors encountered during report generation, including their error codes and steps for resolution. This resource is intended to assist customers in troubleshooting issues effectively.

1. Error Code 3523: Configuration Error

Description:
Error code 3523 indicates a failure in report generation due to incorrect configuration settings.

Resolution Steps:
Please verify that all configuration settings are correct and try to refresh the page. If you continue to experience issues, please contact our technical support team for assistance.

2. Error Code 4010: Data Retrieval Error

Description:
Error code 4010 means that the system is unable to retrieve the requested data for your report.

Resolution Steps:
Check your internet connection and ensure that the correct data source is selected in your report settings. If the error persists, please log the issue and reach out to our technical support team for further help.

3. Error Code 5032: Insufficient Data Error

Description:
Error code 5032 indicates that there is not enough data available to generate your requested report.

Resolution Steps:
Please verify that the selected date range contains data and consider temporarily removing any filters to see if data can be retrieved. If you still encounter issues, contact our technical support team with details about your parameters.

4. Error Code 7021: Format Error

Description:
Error code 7021 means that there is an issue with the format of your report configuration.

Resolution Steps:
Review all fields in your report configuration for any invalid characters and ensure that the selected output format (e.g., PDF, Excel) is supported. If you continue to have problems, please reach out to our technical support team with a description of your configuration.

If you have any additional questions or need further assistance, please don’t hesitate to contact our technical support team. We’re here to help!