If you're experiencing connectivity issues with your Philips smart light and the app:
- Ensure your smart device is connected to the same Wi-Fi network as your Philips Hue Bridge.
- Power cycle your smart lights and the Bridge by turning them off and on.
- Restart your router and Bridge if necessary.
- Check for software updates for both the app and the Bridge.
- If problems persist, consult the troubleshooting section in the app or contact our customer support for more assistance via this webform
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